At Pauline Papers, we strive to make your shopping experience smooth and convenient. This Shipping Policy explains how we handle the processing and shipment of your orders.
Order Processing
Once you place an order, our team works quickly to prepare it for shipment. Orders are typically processed within 1-3 business days after payment confirmation.
Shipping Methods
We partner with reliable courier services to ensure your package arrives safely and promptly. The shipping method used will depend on the destination and package size.
Shipping Costs
Shipping fees are calculated based on the weight and size of your order as well as the delivery location. All shipping costs will be clearly displayed at checkout before you complete your purchase.
Tracking Your Order
After your order ships, we will send you a confirmation email containing tracking information. You can use this to monitor your package’s progress until it arrives at your doorstep.
Address Accuracy
Please ensure that your shipping address is accurate and complete when placing your order. Incorrect or incomplete addresses may cause delays or delivery failures for which we cannot be held responsible.
International Shipping
Pauline Papers ships worldwide. Please be aware that international shipments may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the recipient.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [email protected]. We will assist you in resolving the issue promptly.
Customer Support
For any questions or concerns about your shipment, feel free to reach out to us at [email protected].